Location: Kent (Hybrid)

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Contract: Permanent

 

Salary: £24,603

Increasing to £27,700 following successful completion of a 6 months probation period

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Closing Date: 19 September 2024

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We are looking currently looking for an Administrator to join our resourceful and innovative People & Culture function on a permanent contract.

The successful candidate will be organised and adaptable with the ability to communicate effectively with a range of stakeholders.

You will be joining an established People & Culture function that strives to deliver high standards of support across the organization. This role will sit within the Talent & Culture arm and support our Organisational Development (OD) team in line with the ongoing and long-term continuous improvement of employees’ personal development and organisational learning. You will handle a variety of administrative tasks to ensure the smooth operation of the team. Your duties will include responding to queries, scheduling meetings and events, preparing reports and maintaining the OD database.

If you have demonstrable administrative experience with data management and reporting skills, and are looking for an exciting role that makes a difference, we’d love to hear from you!

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As the Administrator your duties would include:

• Provide administrative support and communication for learning events, making sure the required facilities, equipment and materials are available and suitable for use.

• Provide first line advice on OD policies and processes.

• Coordinate training, communicate with all stakeholders, and assemble room layout for onsite events.

• Minimise and manage cancellations and non-attendance on learning events through effective communication with all parties and the relevant line managers.

• Provide support to employees accessing training through online mediums.

• Record, monitor and report on learning and development activity within agreed SLA’s and generate training data as required.

• Raise / record Purchase Orders and organise external course bookings.

• Contribute to the identification and implementation of process improvements within the team.

• Responsible for effective data management for electronic records to enable accurate reporting and monitoring, in line with legislation and audit requirements.

• Maintain the Learning Management System (LMS) to ensure it is up to date with in-house courses/modules and that the system information is accurate.

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The experience and skills you need:

• Demonstrable experience of working in an administrative role(s).

• Creating documents and communications i.e. reports, emails and meeting minutes and/or action plans.

• A good grasp of utilising technology to create better accessibility of information with technical competence in using ‘cloud based’ software products including SharePoint.

• Excellent verbal and written communication skills with ability to adapt communication style when dealing with a range of people.

• Calm and professional influencing skills to ensure collaboration and desired outcomes.
  
  

 

​What else to expect:

• ​This post is subject to a Disclosure and Barring Service (DBS) check

• There may be occasions where you will be required to work outside of your contracted hours, depending on operational need, and therefore flexibility is required.

• The team supports staff nationwide, so occasional travel to regional offices is required for engagement activities. This includes visits to regional venues for training, delivery, and attending training sessions for personal development.

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About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

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At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

 

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check

Therefore the applicant must:

• Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. 

• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.

 

​​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

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See the job description for full person specification.

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How to apply

To apply for this role please click on this link and complete the online application form attaching a copy of your CV and cover letter. 

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Selection Criteria

Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

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Closing Date: 19 September 2024

As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.